Shipping Policy
We offer a range of delivery options depending on the size of your safe and your requirements. Please review the key points below before placing your order.
Delivery Options
- Standard Delivery (Kerbside) – Safe is delivered to the nearest accessible point at your address
- Room of Choice – Safe is placed inside your property (including upstairs if declared in advance)
- Installation – Safe is delivered, positioned and fixed in place
- Ammo Safes – Delivered via courier to your door (no placement or installation included)
Access & Delivery Requirements
- Deliveries are typically made using a large vehicle (similar in size to a fire engine)
- If special arrangements are required (e.g. smaller vehicle), additional charges may apply
You must inform us in advance of:
- Access restrictions
- Narrow roads or limited parking
- Any steps or stairs (inside or outside the property)
Room of Choice & Installation
- We will contact you before delivery to confirm access details
- Stairs must be declared in advance so the correct equipment can be arranged
- Installation includes fixing the safe, but is carried out at the customer’s risk
Failed Deliveries
If delivery cannot be completed due to:
- Access issues
- Customer not present
- Incorrect or missing information
A re-delivery charge will apply
Important Notes
- Delivery times are estimates only
- Some services may not be available in all areas
- Delivery charges are non-refundable once completed
- Returns are handled on a case-by-case basis
Full Terms
For full details, please refer to our Delivery Terms & Conditions.
