Shipping Policy

We offer a range of delivery options depending on the size of your safe and your requirements. Please review the key points below before placing your order.

Delivery Options

  • Standard Delivery (Kerbside) – Safe is delivered to the nearest accessible point at your address
  • Room of Choice – Safe is placed inside your property (including upstairs if declared in advance)
  • Installation – Safe is delivered, positioned and fixed in place
  • Ammo Safes – Delivered via courier to your door (no placement or installation included)

Access & Delivery Requirements

  • Deliveries are typically made using a large vehicle (similar in size to a fire engine)
  • If special arrangements are required (e.g. smaller vehicle), additional charges may apply

You must inform us in advance of:

  • Access restrictions
  • Narrow roads or limited parking
  • Any steps or stairs (inside or outside the property)

Room of Choice & Installation

  • We will contact you before delivery to confirm access details
  • Stairs must be declared in advance so the correct equipment can be arranged
  • Installation includes fixing the safe, but is carried out at the customer’s risk

Failed Deliveries

If delivery cannot be completed due to:

  • Access issues
  • Customer not present
  • Incorrect or missing information

A re-delivery charge will apply

Important Notes

  • Delivery times are estimates only
  • Some services may not be available in all areas
  • Delivery charges are non-refundable once completed
  • Returns are handled on a case-by-case basis

Full Terms

For full details, please refer to our Delivery Terms & Conditions.