Spika

Returns & Exchanges

Start your return quickly and follow our simple process below.

Need to return an item? Follow the steps below so we can process your return as smoothly as possible.

Before You Return Your Item

Please do not send items back without contacting us first. This helps us confirm your return instructions and avoid delays.

1

Submit your return request

Complete our returns form with your order number, email address, item details and reason for return.

2

Wait for confirmation

We’ll review your request and confirm the next steps by email.

3

Send your item back

Once confirmed, securely package your item and follow the return instructions provided.

4

Refund processed

Once your return is received and inspected, we’ll process your refund to your original payment method.

Return Request Form

Complete the form below to submit your return request.
Please include your order number and the email address used at checkout.

Start Return Request

Having trouble with the form? Open it in a new tab.

Return Window

You can request a return within 30 days of receiving your item.

Return Shipping

Unless the item is faulty or incorrect, return shipping costs are the responsibility of the customer.

Item Condition

Items should be returned unused, in their original packaging and with proof of purchase.

Need Help?

Email us at support@spika.uk.com.