Returns & Exchanges
Start your return quickly and follow our simple process below.
Need to return an item? Follow the steps below so we can process your return as smoothly as possible.
Before You Return Your Item
Please do not send items back without contacting us first. This helps us confirm your return instructions and avoid delays.
Submit your return request
Complete our returns form with your order number, email address, item details and reason for return.
Wait for confirmation
We’ll review your request and confirm the next steps by email.
Send your item back
Once confirmed, securely package your item and follow the return instructions provided.
Refund processed
Once your return is received and inspected, we’ll process your refund to your original payment method.
Return Request Form
Complete the form below to submit your return request.
Please include your order number and the email address used at checkout.
Having trouble with the form? Open it in a new tab.
Return Window
You can request a return within 30 days of receiving your item.
Return Shipping
Unless the item is faulty or incorrect, return shipping costs are the responsibility of the customer.
Item Condition
Items should be returned unused, in their original packaging and with proof of purchase.
Need Help?
Email us at support@spika.uk.com.
